Alex Turner

Daily reports in disability support. Faster and actually better.

Support worker in Melbourne, working with people with disabilities in supported accommodation. End of shift reports are non-negotiable — they affect continuity of care and they're reviewed by coordinators and families. I used to rush them. Tired at the end of a shift, trying to write something useful, often ending up with "had a good day, ate dinner, watched TV." That's useless for the next worker. Changed my approach. I make quick voice notes on my phone during and at the end of the shift — specific things, not general impressions. Then I paste the transcript into Claude and ask for a structured daily report. What I get is specific. "Appeared unsettled during the transition from dinner to evening routine — took approximately 20 minutes before becoming calm. Preferred the green chair tonight." That's useful information. I review everything carefully and change anything that's not accurate. The voice notes give the AI good material. The AI structures it properly. I verify it's accurate. The coordinators have noticed the quality improvement. One told me my reports are "really detailed this year." I take that.