Aisha Rahman
Nurse working in aged care in Adelaide. AI has changed how I write handover notes and patient summaries. Huge time saver.
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Stories by Aisha Rahman
I used AI to write a complaint letter and got a full refund
My washing machine broke 11 months into a 12-month warranty. The brand's customer service kept telling me to "book a technician" and that the call-out fee wasn't covered. I'd been going in circles for two weeks. I told Claude the situation — the timeline, the warranty terms, what the company had said — and asked it to help me write a formal complaint letter. Not aggressive, just firm and clear. It referenced consumer law, cited the warranty document I pasted in, and laid out exactly what I was entitled to. I sent it. Within 48 hours someone from their escalations team called me and offered a full replacement. I'd spent two weeks being polite and getting nowhere. One structured letter changed everything.
Help me write a firm but professional complaint letter to [company]. Situation: [warranty details, what broke, timeline]. What I want: [replacement or refund]. Reference any relevant consumer rights if applicable. Keep it under 300 words.
Read full prompt →My handover notes went from a liability to something I'm actually proud of
Working in aged care, handover notes are everything. The next shift reads what you wrote and makes decisions based on it. If your notes are unclear or missing things, someone can get hurt. Mine weren't bad but they weren't great. I'd be tired at the end of a shift and write in shorthand that only made sense to me. I started using an AI approach — I speak my notes into my phone as a voice memo at the end of each shift (using the built-in transcription), then paste the transcript into Claude and ask it to turn it into clear, structured clinical notes. The output is genuinely better than what I used to write when I was fresh, let alone when I was tired. Proper structure. Clear language. Nothing missing. I showed my supervisor and she's now looking at whether we can introduce something similar for the whole team. That's not something I expected. Important caveat: I always read through carefully and correct anything that's not accurate. AI can't know the resident like I do. It's a formatting and clarity tool, not a clinical judgment tool.
Turn these voice memo notes into clear, structured clinical handover notes. Use professional language. Structure: resident name and room, observations, interventions, concerns, handover actions. Here are my notes: [paste transcript]
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